Dec 26, 2023

Metering, technology, and modern SaaS leadership with Kshitij Grover, Orb

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Summary

In this insightful episode, Kshitij shares his journey founding Orb and discusses the critical role of monetization in SaaS business growth. Drawing from his experience as a founder, he explains how core principles like clarity and velocity have shaped Orb's culture and success. The conversation delves into the complexities of maintaining company culture while scaling and offers valuable perspectives on the continuous iteration required in SaaS leadership. The discussion takes a deep dive into how pricing and metering represent not just business challenges but fundamental data problems. The episode concludes with actionable advice for founders, exploring predictions about marketplace transaction growth and the factors that will influence the future of SaaS monetization.

Key Points:

  1. (01:15) Orb’s origin, approach, and purpose: Kshitij discusses why Orb was born from seeing the impactful yet tricky role, monetization played in the growth of SaaS businesses around the world. 
  2. (04:12) Founding principles, and how culture affects outcomes: Through his own journey as a founder, Kshitij discusses how clarity and velocity became some of the guiding principles at Orb
  3. (08:45) Maintaining company culture: Kshitij discusses how 
  4. (12:18) Continuous iteration in SaaS tech leadership: 
  5. (16:15) Why pricing and metering are also a data problem: 
  6. (21:26) Advice for founders: 

Transcript
(03:46)   “I’ve heard many startup CEOs say their cloud channel motion failed despite hiring a new Alliance Manager and kicking in relationships with AWS. While it is important to drive success, it is also important to realize that an alliance manager is not a magic pill. They need time to build and take action on a long-term strategy that empowers you to take on the largest and best ISVs competing for attention in the marketplace before you start seeing results,” Nadav reiterates.
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