Rootly migrated its cloud sales operations to Clazar for automated co-sell submission and accurate revenue recognition
Zero downtime
100% active deals
Rootly is a modern, AI-powered on-call and incident management solution that allows enterprises to automate and consolidate their incident response process under one roof. Trusted by hundreds of leading companies, including NVIDIA, Squarespace, Canva, Grammarly, Elastic, Tripadvisor, and Figma, Rootly simplifies on-call and incident management for teams of all sizes.
Challenges
Cloud marketplaces, especially AWS, are key channels for Rootly to grow revenue. They allow Rootly’s sales organization to tap into pre-committed budgets while reducing friction and administrative burdens (in terms of legal and procurement time and costs) from the sales cycle to close larger deals faster. They wanted to grow their co-sell pipeline and could not rely on manually entering every opportunity into the ACE portal. They were looking for an automated and accurate way to submit ACE opportunities. Rootly was working with another tool to accomplish the above. However, they soon found that the partnership and support they received from them were lacking, hindering their ability to effectively scale their presence on the marketplace. Furthermore, Rootly’s team found it challenging to recognize revenue as the data was not readily available on their current platform.
Solution
Rootly ported its listing and marketplace operations from its existing vendor to Clazar’s Cloud Sales Acceleration Platform. Clazar’s implementation experts worked alongside Rootly’s team to migrate its entire marketplace data, including listings, offers, and contracts, while ensuring seamless continuity for its buyers with zero downtime. Rootly also implemented the Clazar Salesforce ACE-CRM integration to double down on co-sell opportunity submissions to AWS. Clazar’s auto-create functionality allowed Rootly to:
1. Create AWS co-sell opportunities automatically based on custom triggers
2. Gain better visibility and insights into every co-sell opportunity directly from within SFDC through bidirectional sync between SFDC and ACE portal
3. Get notified in real-time with updates on every co-sell deal as it moves through the funnel
Results
After implementing the Clazar solution, Rootly was able to:
1. Seamlessly create private offers in a few minutes directly from SFDC
2. Scale co-sell opportunity creation from single-digit ACE opportunities a month to triple-digit opportunities a month, without any manual intervention, ensuring 100% coverage on all active deals
3. Accurately recognize and reconcile revenue disbursements with Clazar Analytics
With Clazar's Cloud Sales Acceleration platform, Rootly can drive further growth on the AWS marketplace and through co-selling initiatives and explore opportunities on other cloud platforms.